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What is a chatbot and virtual assistant?

April 4, 2025 |

A chatbot or virtual assistant for business is an automated virtual assistant or bot that uses technologies like Artificial Intelligence and Machine Learning to interpret user queries, determine their relevance, and respond appropriately. Furthermore, virtual assistants can also do various mundane tasks, such as schedule management, voice commands, workflow management, and customer support. Hire virtual assistant development services to build highly immersive and feature-rich virtual assistants.

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